Legal
Privacy policy.
This policy explains how Citeable LLC collects, uses, and protects information when you visit gociteable.com or work with us.
Introduction
Citeable LLC (“citeable”, “we”, “us”) operates gociteable.com and provides Answer Engine Optimization services to licensed professionals. This policy explains what information we collect, how we use it, when we disclose it, and how we safeguard it.
Information We Collect
Personal information
The name, email address, business details, and any account credentials you provide when you contact us, request an audit, book a call, or register for a service.
Usage data
Information collected automatically when you visit gociteable.com, including device type, browser information, IP address, and how you interact with the pages.
Cookies and tracking
We use cookies to maintain sessions and store preferences. Your browser can block or delete them, and parts of the site may behave differently if you do.
How We Use Your Information
We use the information we collect to:
- provide, maintain, and improve our services;
- process transactions and administer accounts;
- send administrative messages about work in progress;
- respond to questions and provide support;
- understand how the site is used and make it better;
- detect, investigate, and prevent fraud and security issues.
Information Sharing
We do not sell your personal information. We share it only in these situations:
- with service providers who help us operate gociteable.com and deliver our services;
- with law enforcement or regulators where the law requires it;
- with business partners, where you have given consent;
- with a counterparty to a merger, acquisition, or sale of assets, as part of that transaction.
Data Security
We use technical and organizational measures to protect the information in our care. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We keep your information for as long as it is needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you;
- correct information that is inaccurate;
- request deletion of your information;
- restrict how we process it;
- receive a portable copy of it;
- withdraw consent you previously gave.
To exercise any of these rights, write to us at support@gociteable.com.
International Data Transfers
Your information may be transferred to and processed in countries other than the one you live in. Where that happens, we put appropriate safeguards in place.
Changes to This Policy
We may update this policy from time to time. The revised version is posted here with a new effective date, and we will say so when the changes are material.
Contact Us
Questions about this policy or about the information we hold can go to support@gociteable.com.